Privacy Policy

Introduction

Samer Medical-Equip.com We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website and purchase medical equipment. Information We Collect

  • Personal Information: Name, email, phone number, billing/shipping address, payment details. Order Information: Product details, purchase history.
  • Technical Data: IP address, browser type, cookies.
    How We Use Your Information
  • To process and fulfill orders.
  • To communicate order updates, promotions, and company news.
  • To improve website experience and prevent fraud.
    Data Sharing & Security
  • We do not sell your personal data.
  • We may share data with payment processors, shipping partners, and legal authorities if required. We implement strict security measures to protect your information. Your Rights
  • You can request access, correction, or deletion of your personal data. * You may opt-out of marketing communications at any time.
    Contact Us
    For privacy-related inquiries, contact: hamdanglobaltrading@gmail.com 

Terms & Conditions

  • These Terms govern the use of our website and the purchase of medical equipment. By using our services, you agree to these terms. Orders & Payments
  • All orders are subject to availability for certain countries based on distribution agreements and government restrictions. Payment must be made in full before shipping, In some terms there could be 30% down payment to order the product, then upon shipment readiness the remaining 70% to be paid before shipment to your destination. We accept Credit/debit cards, PayPal, Apple Pay for small or large orders and or direct pay to the bank account, and we can use the letter of credit to facilitate the order. Shipping & Returns
  • We ship worldwide. Delivery times are estimates based on location, We ship worldwide. Delivery times are estimates based on location, some product takes 2~4 weeks and some more than 6~9 weeks depends on product stocks availability if needs to be manufacturing.
    Returns are accepted within [14] days only if the product is defective / broken during shipment and in the original packaging. All products get quality inspection before shipping. * Refunds will be processed after the completion of the process of inspection, and technical support confirmation of issues if not resolved, otherwise there will be no return to any product based on business change or customer satisfaction, the purchase of medical equipment is non-returnable or refundable when purchased. Warranty & Liability
  • Products are covered by 1~3-year warranty for manufacturing defects based on product type. It will be provided before purchase agreement. * We are not liable for misuse, improper installation, or modifications. Dispute Resolution
  • Any disputes shall be resolved in accordance with the laws of the US. Texas, Travis County. Contact Us
    For questions, contact: hamdanglobaltrading@gmail.com

Who we are

Suggested text: Our website address is: https://medical-equip.com.

Comments

Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.